About
How we work
KEY CONSIDERATIONS AND PRELIMINARY OPERATIONS
FIRST. –
Find out about our proposal:
On this website review the proposal of projects and choose the one that interests you the most, these projects are chosen and exclusive to guarantee an unforgettable experience for the volunteer. For the benefit of our volunteers we have not diversified our proposal, we have a limit of 5 projects that allow us to offer a personalized experience with quality and guarantee. They are also linked to the Sustainable Development Goals, which is a global action plan adopted by the United Nations in 2015, consisting of 17 Sustainable Development Goals (SDGs) and 169 targets. These goals are a universal call to action to eradicate poverty, protect the planet, and ensure that all people enjoy peace and prosperity. A tool to meet these objectives are activities related to tourism, in our case Voluntourism and conventional tourism. As an important challenge in the face of the gaps in the SDGs, we have linked the projects to the scope of the most important resource of the heritage-tourism duality existing in our region, we refer to the Historic Sanctuary of Machupichu, whose value we highlight on this page. Projects that are monitored by entrepreneurial experts in full activity. We can help you decide on the project you like, if there is any doubt or a requirement that you suggest for your stay we take it into account.
SECOND:
How to Register
As soon as you have decided, if you require more information we will provide it, then locate our registration form and enter the data we ask for, this action can also be done by phone to our reservation office: (+51) 953 577 360, if you have any questions, you can consult the same number. To formalize your registration, you must make a deposit in our bank account of 15% of the total cost of your stay. If you are not sure what kind of information we need to register, you can check out our “How to Register” page.
THIRD:
Confirmation and closing of registration
In order to guarantee your registration, we will respond to you via e-mail, after reviewing the data of the file, project, travel dates and registration payment. To formalize these contractual components we will send you a contract with the conditions that we will agree on for your stay, description of the project, length of stay, payment of costs and guarantees of compliance of both parties. Finally, we close your registration by sending you a welcome email and the corresponding information about your project and your monitor’s presentation.
ROOM
Prior to your departure
The director of our organization will contact the volunteer, to discuss the final details and some direct questions that can be absolved for both parties. The contact of the director with the volunteer will continue permanently during the pre-trip, the trip and the post-trip, for which purpose a personal WhatsApp will be established for the volunteer.
This direct contact will serve to issue important advice, last minute questions before leaving, such as aspects related to the trip itself, accommodation, necessary materials and information on services, details of personal customs and other aspects related to your project that requires the Volunteer to expand.
FIFTH
Payment
As indicated above, at the time of your registration you will only have to make a pre-payment of 15% of the total cost of your stay. Before you start your project, you will need to complete the cost cancellation. You can pay by sending a bank transfer, for which purpose we will send you the corresponding bank codes. We know that it is not always possible to make the full payment at once, so we offer to split the payments into two installments, discounting, of course, the previous pre-payment of 15% made during registration, the first while still in your country of origin and the second at the beginning of the project activities.
In relation to all payments made and for the information and guarantee of the payer, we inform you that we will issue you the corresponding proof of payment, the same that is supervised by the National Superintendence of Customs and Tax Administration (SUNAT) under our Single Taxpayer Registry (RUC) with No. 1025350161, which shows that the tax payment responsibilities that correspond to the payment of the IGV of the volunteer, are included in the total price of the Project, Likewise, this operation is guaranteed by our registration as an operator of tourist services before the GERCETUR (Regional Management of Foreign Trade and Tourism), regional regulatory body of tourism, attached to the MINCETUR (Ministry of Foreign Trade and Tourism) belonging to the executive of the Peruvian government.
SIXTH
Take-off and arrival
- Before your flight departing from the country of origin we will carry out an ONLINE RECONFIRMATION in order to start monitoring it.
- Upon arrival we will be located at the Alejandro Velasco Astete airport, with a sign in your name and the corresponding travel mobility.
- Apart from the welcome attention, as we indicate in our indications of “The Journey” on this website, you will have a time of acclimatization taken advantage of with an induction on technical aspects of the project, services and security of stay.
SUPPORT, SECURITY AND GUARANTEE DURING THE STAY
The Projects
They are our main support, selected based on the experience and relationships for 41 years of our director in the travel industry in the Cusco region, our offer is established based on characteristics of quality and safety services, both in personal aspects and in the activities carried out by our users. Within this framework, we have made a selection of activities on which the projects work, each of them has the appropriate conditions to achieve a positive experience for the volunteer and/or visitor, and the objective of benefit for the social environment of the area where they are developed.
Our proposal is based on an institutional “cluster” strategy, each of them having leadership of specialization in their sectors where they are developed, that is; are the best options, led by professionals and specialists with a proven track record in the Cusco region.
We are very clear about our responsibility with the provisions related to the Sustainable Development Goals of the UN Agenda 30:
We intend to align our activities and projects with the vision of “Peru for the Sustainable Development Goals (PODS)” that was born as part of the Sustainable Peru program, a movement that seeks to disseminate the 2030 Agenda and the SDGs and inspire actions around them.
The objective of PODS is to identify and recognize those organizations from different sectors that are aligned with and contributing to the fulfillment of one or more SDGs in five categories: People, Planet, Prosperity, Peace and Covenants.
It’s not about philanthropy. It’s about thinking about the future and recognizing that we are part of something bigger and that our actions have an impact. We try to make this positive in the experience of exchanging and aligning actions between people of different cultural backgrounds, to consolidate these objectives both in our country and in those of global origin.
Security
For us, security is a responsibility of the first order in all instances of our proposal. We understand security as a set of measures and actions implemented to protect the physical, psychological and economic integrity of visitors during their stay in the Cusco destination. To this end, our operational manual is a 24/7 priority in relation to our central operational axis “Machupicchu World Projects & Travel”, to all the service providers of each project, as well as to the local community. In each base headquarters of each of the projects, with the implication of guaranteeing the tranquility and confidence of the visitor during their stay, from planning to return home. Includes:
- Ensure the availability of medical services and health care in the event of illness or accident. The main medical care network in our region, the Pardo – San José Clinics Consortium and its displaced services within the scope of our activities, where medical services are provided on alert for urgent and medical emergencies, as well as if necessary, the continuity of their care and medical processes within the hospital aspect, at its headquarters in the city of Cusco. Even one of our projects located in the wonder of the world Machupicchu, we carried it out with them.
- We have close relations with POLTUR (Cusco Tourism Police), in relation to the prevention of accidents, robberies, aggressions and risk situations.
- We consider the MINCETUR Tourist Protection Network for any major risk event
- We guarantee the safety of the means of transport used, as well as carry out permanent security verification in hotels, restaurants, tourist attractions and other places of interest.
- We provide clear and accurate information about the destination, including safe routes, precautions to take and available resources. In order to prevent incidents and protect against possible dangers.
Destination Staff
Our work structure has two levels of operation, the same that double operate in our projects, it is a unique and exceptional modality with particular characteristics that best guarantee the operability of the project, the stay and the services to be provided:
- Destination Axis:
Staff with responsibilities within the city of Cusco and surrounding areas. Also, in permanent relationship directly and indirectly with the operational destinations, it involves management personnel and specialized workers.
- Operational headquarters destinations:
Each destination, of the 5 projects with which we are starting our activities, has a responsible director or monitor (Owner and/or executive), who leads together with its work structure, the objectives, activities, results and specific responsibilities, according to the characteristics of each operational destination and related to the activities and consigned in the technical file that is the executing tool of the different monitors or project directors.
General, personal, circumstantial or unforeseen activities. They are managed from the “Home” headquarters, the central axis of management of contractual relations, by virtue of the contract signed between MACHUPICCHU WORLD PROJECTS & TRAVEL, and the future volunteer, where the scope of benefits and responsibilities of both parties are established.
Our Structural Value:
The structural value that we intend is a new experience, which promotes activities under an articulating model of a group of enterprises with different specialties, which work together to perform specific tasks in order to provide services linked to the travel industry. These undertakings are grouped around a management axis called “Tourism Cluster”, and together they collaborate to achieve greater capacity, performance or reliability compared to a unitary and/or individual system, forming a systemic unit (union of several smaller systems), which allows to manage with more quality and security a larger group of servers, with better options for voluntourism and its complement (in this case). of the traditional trips that are presented as an offer of each destination.